Reception & Frontline Office Skills QQI Level 5

Wed 6.30-9.30pm • Duration: 12 weeks

Tuition Fee:          €240 (Including Examination fees)
Start Date:            Wednesday 20th January 2021

This programme is suitable for those who wish to equip themselves with the knowledge, skill and competence in the concepts and principles underpinning Reception and Frontline Office Skills.

Course Content:

  • Professional skills required by a receptionist to operate in a busy front line position
  • Customer Care and confidentiality
  • Understand different systems, eg: phones, emails and multi-tasking.
  • Demonstrate a professional attitude to colleagues and clients
  • Learn to use a range of equipment used in a reception area
  • Tuition Fee:           €240 (Including Examination fees)

Accreditation:       QQI Minor Award in Reception  & Frontline Office 5N1407 (5M2468)

Start Date:             Wednesday 20th January 2021