Mon 6.30 – 9.30 p.m.Duration 13 weeks
Start Date:             
Monday 20th January 2020

Want to overcome various challenges and be a successful team leader? This stand alone qualification provides the knowledge and skills to understand and manage conflict situations, either at work or in a group situations providing a series of tools and techniques. It is very practical in nature and suited to any environment where conflict, anger and hostility are encountered either by telephone or in person


Course content:

People management skills Skills of conflict management Resolving Conflicts


Tuition Fee:   €360

Accreditation: QQI Level 6 Minor Award in

Conflict Management 6N2775 (15 credits) 6M4985

Start Date:              Monday 20th January 2020