Reception & Frontline Office Skills QQI Level 5

Wed 6.30-9.30pm • Duration: 10 weeks

Tuition Fee:          €260

Commencement Date: Wednesday 4th October 2017

This programme is suitable for those who wish to equip themselves with the knowledge, skill and competence in the concepts and principles underpinning Reception and Frontline Office Skills.

Learners who successfully complete this course will:

Appreciate the professional skills required by a receptionist to operate in a busy front line position

Appreciate the meaning of time-keeping, communications and dress code

Customer Care

Understand different systems, eg: phones, emails and multi-tasking.

Demonstrate a professional attitude to colleagues and clients

Appreciate the importance of confidentiality in all business

Learn to use a range of equipment used in a reception area

Tuition Fee:          €260

Accreditation:      QQI Minor Award in Reception & Frontline Office Skills 5N1407 (5M1997)

Commencement Date: Wednesday 4th October 2017